Account Manager

Compunetix; Monroeville (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

ESOP plan

Hybrid work from home/office

Job summary

Compunetix is a leading electronics manufacturer delivering digital collaboration platforms for the communications industry. We seek an Account Manager to respond to customer requests for technical information, support and sales details, supporting our DoD sales efforts and expanding our customer base.

The role emphasizes research, proposal writing, CRM usage, presentations, and travel up to 25%. A BS is required, along with 2–5 years of sales experience; hybrid work from home/office is

Qualifications

• 2–5 years of professional sales experience.
• CRM experience (SalesForce) is preferred.
• Strong written and verbal communication skills.

Responsibilities

• Research and pursue new sales opportunities within DoD.
• Sell and process system orders for expansion equipment and system upgrades.
• Follow contract management and government procurement processes.
• Research and respond to customer requests for technical information and support.
• Manage annual warranty renewals and repair requests.
• Deliver sales presentations and assist with trade shows and equipment demonstrations.
• Coordinate account management activities with Program Manager engineers and others.

Skills

Sales experience

Communication skills

Presentation skills

Travel readiness

Education

Bachelor's degree in Business or in a Technical Field

Tools

CRM (Salesforce)

MS Office (Excel/PowerPoint)

Job description

Compunetix is a leading manufacturer of sophisticated electronics, delivering the communication industry’s largest worldwide deployment of digital collaboration platforms. We’re the leading developer of converged VoIP, voice, video and data collaboration and conferencing applications. We deliver the right solution every time and achieve continued growth by maintaining a dedication to reliability, dependability and quality of service. COMPUNETIX CONTINUES TO GROW AND INNOVATE.

**As a condition of employment, candidates MUST be a US Citizen. A US security clearance may be required for this position, therefore applicants must be clearable.**

We are currently seeking an Account Manager to respond to customer request for technical information, customer support and sales information

Responsibilities:

• Research and pursue new sales opportunities within DoD using our Best Sales Practices.
• Sell and process system orders for additional expansion equipment and system upgrades
• Follow contract management and government procurement processes in support of the assigned customer base
• Research and respond to customer requests for technical information and requests for other customer support and business-related information
• Manage annual warranty renewals and repair requests for assigned customer base
• Deliver sales presentations and assist with trade shows, customer events, and equipment demonstrations, online and in person
• Coordinate account management activities with Program Manager engineers and others

Requirements:

• BS in Business or in a Technical Field
• 2-5 years of professional sales experience
• Proposal writing experience desirable
• CRM application experience (SalesForce, etc.)
• Excellent communication skills (verbally and in writing)
• Excellent organization, interpersonal and presentation skills
• Knowledge of Excel, Word, PowerPoint, and a willingness to learn new sales tools
• Ability to travel up to 25% may be required.

We offer competitive wages and an excellent benefits package, including a company ESOP plan, and a hybrid work from home/office schedule for this position.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.