Account Manager

Triple T Transport; Lewis Center (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, Dental, and Vision coverage

Employee Stock Ownership Plan

401(k) with company match

Wellness Reimbursement

Company paid disability insurance

Job summary

A logistics company in Lewis Center, Ohio, is seeking an Entry-level Account Manager to manage customer relationships and ensure effective communication between customers and carriers. The ideal candidate should have customer service experience and be a problem solver. Benefits include health coverage, an Employee Stock Ownership Plan, and a 401(k) with company match.

Qualifications

• Customer Service experience preferred.
• Must be a Problem Solver.
• Detail-oriented and adaptable to changing workloads.
• Able to adapt in a fast-paced environment.
• Flexible in work hours and workload.
• Enthusiastic with high energy.
• College degree preferred but not required.

Responsibilities

• Ensure transportation needs are executed correctly.
• Schedule and enter loads from customer tenders.
• Track shipments to ensure customer satisfaction.
• Communicate with shippers and customers on load status.
• Proactively communicate with shippers, receivers, and customers on status of loads.
• Ensure compliance with load-specific needs and equipment requirements.
• Utilize daily communication with both customers and carriers to develop and foster long-lasting relationships.

Skills

Customer Service experience

Problem Solver

Detail Oriented

Adaptability

High energy

Energetic

Communication skills

Education

College degree

Job description

You get to work with a great group of individuals that work hard and like to have fun! Our dress code is relaxed, and our office layout is open so you can easily collaborate, and problem solve with other team members. What are SOME of the perks of working at TTT: social events (in office and out of office), frequent company catered lunches, wellness reimbursement, 100% employee owned, and much more!

WHAT YOU'LL DO:

We're looking for Account Managers to join our team in the new year, January 2026! The Account Manager will assist in managing the team’s book of business. Core functions involve problem solving and communicating with our customers and carriers. Daily dispatching activities which include but are not limited to booking available loads from our customers, booking available loads on carriers, and tracking the loads that are booked until the order has been unloaded at the final destination.

RESPONSIBILITIES:

• The frontline of defense for our customers by ensuring all their transportation needs are correctly executed.
• Schedule and enter loads from customer tenders.
• Negotiate competitively towards profitability.
• Track all shipments from start to finish to ensure customer satisfaction.
• Proactively communicate with shippers, receivers, and customers on status of loads.
• Ensure compliance with load-specific needs and equipment requirements.
• Utilize daily communication with both customers and carriers to develop and foster long-lasting relationships.

QUALIFICATIONS:

• Customer Service experience preferred.
• MUST be a Problem Solver.
• Detail - Oriented.
• Ability to adapt and work in a fast-paced environment.
• Flexible in work hours and adaptable to changing workload.
• Enthusiasm and high energy.
• College degree preferred but not required.

COMPENSATION & BENEFITS:

• Health, Dental, and Vision coverage.
• Participation in an Employee Stock Ownership Plan.
• 401(k) w/ company match.
• Wellness Reimbursement.
• Company paid disability insurance.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Truck Transportation