Account Manager

Triple T Transport; Columbus (OH); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, Dental, and Vision coverage

Employee Stock Ownership Plan participation

401(k) with company match

Wellness Reimbursement

Company paid disability insurance

Job summary

A transportation logistics firm in Columbus is seeking an enthusiastic Entry Level Account Manager to assist in managing customer accounts. The role involves problem-solving, daily dispatching, and fostering long-lasting relationships with customers and carriers. Ideal candidates should have strong customer service skills and be able to thrive in a dynamic environment. Competitive salary and benefits including health coverage and participation in an Employee Stock Ownership Plan are offered.

Responsibilities

• Ensure customers' transportation needs are executed correctly.
• Schedule and enter loads from customer tenders.
• Negotiate competitively towards profitability.
• Track shipments from start to finish for customer satisfaction.
• Communicate proactively with shippers and customers.
• Ensure compliance with load-specific needs.
• Foster relationships with customers and carriers.

Skills

Customer Service experience

Problem Solver

Detail - Oriented

Ability to adapt and work in a fast-paced environment

Flexible in work hours

Enthusiasm and high energy

Education

College degree (preferred)

Job description

4 days ago Be among the first 25 applicants

Direct message the job poster from Triple T Transport

You get to work with a great group of individuals that work hard and like to have fun! Our dress code is relaxed, and our office layout is open so you can easily collaborate, and problem solve with other team members. What are SOME of the perks of working at TTT: social events (in office and out of office), frequent company catered lunches, wellness reimbursement, 100% employee owned, and much more!

WHAT YOU'LL DO:

We're looking for Account Managers to join our team in the new year, January 2026! The Account Manager will assist in managing the team’s book of business. Core functions involve problem solving and communicating with our customers and carriers. Daily dispatching activities which include but are not limited to; booking available loads from our customers, booking available loads on carriers, and tracking the loads that are booked until the order has been unloaded at the final destination.

RESPONSIBILITIES:

• The frontline of defense for our customers by ensuring all their transportation needs are correctly executed.
• Schedule and enter loads from customer tenders.
• Negotiate competitively towards profitability.
• Track all shipments from start to finish to ensure customer satisfaction.
• Proactively communicate with shippers, receivers, and customers on status of loads.
• Ensure compliance with load-specific needs and equipment requirements.
• Utilize daily communication with both customers and carriers to develop and foster long-lasting relationships.

QUALIFICATIONS:

• Customer Service experience preferred.
• MUST be a Problem Solver.
• Detail - Oriented.
• Ability to adapt and work in a fast-paced environment.
• Flexible in work hours and adaptable to changing workload.
• Enthusiasm and high energy.
• College degree preferred but not required.

COMPENSATION & BENEFITS:

• Health, Dental, and Vision coverage.
• Participation in an Employee Stock Ownership Plan.
• 401(k) w/ company match.
• Wellness Reimbursement.
• Company paid disability insurance.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Truck Transportation