Account Manager

Triple T Transport, Inc.; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Social events

Catered lunches

Wellness reimbursement

Employee ownership

Job summary

Triple T Transport, Inc. is seeking an Account Manager in Columbus, OH to support a growing book of business. You will coordinate loads, communicate with customers and carriers, and help ensure on-time delivery while maintaining profitability.

The role emphasizes problem solving, adaptability, and strong customer service in a fast-paced logistics environment. Start date is January 2027 with competitive health coverage and opportunities for growth.

Qualifications

• Customer Service experience preferred.
• MUST be a Problem Solver.
• Detail - Oriented.
• Ability to adapt and work in a fast-paced environment.
• Flexible in work hours and adaptable to changing workload.
• Enthusiasm and high energy.
• College degree preferred but not required.

Responsibilities

• The frontline of defense for our customers by ensuring all their transportation needs are correctly executed.
• Schedule and enter loads from customer tenders.
• Negotiate competitively towards profitability.
• Track all shipments from start to finish to ensure customer satisfaction.
• Proactively communicate with shippers, receivers, and customers on status of loads.
• Ensure compliance with load-specific needs and equipment requirements.
• Utilize daily communication with both customers and carriers to develop and foster long-lasting relationships.

Skills

Customer Service

Problem Solver

Detail oriented

Fast-paced

Flexibility

Enthusiasm

Education

College degree preferred

Job description

You get to work with a great group of individuals that work hard and like to have fun! Our dress code is relaxed, and our office layout is open so you can easily collaborate, and problem solve with other team members. What are SOME of the perks of working at TTT: social events (in office and out of office), frequent company catered lunches, wellness reimbursement, 100% employee owned, and much more!

WHAT YOU'LL DO:

We're looking for Account Managers to join our team starting this JANUARY 2027! The Account Manager will assist in managing the team’s book of business. Core functions involve problem solving and communicating with our customers and carriers. Daily dispatching activities which include but are not limited to; booking available loads from our customers, booking available loads on carriers, and tracking the loads that are booked until the order has been unloaded at the final destination.

RESPONSIBILITIES:

• The frontline of defense for our customers by ensuring all their transportation needs are correctly executed.
• Schedule and enter loads from customer tenders.
• Negotiate competitively towards profitability.
• Track all shipments from start to finish to ensure customer satisfaction.
• Proactively communicate with shippers, receivers, and customers on status of loads.
• Ensure compliance with load-specific needs and equipment requirements.
• Utilize daily communication with both customers and carriers to develop and foster long-lasting relationships.

QUALIFICATIONS:

• Customer Service experience preferred.
• MUST be a Problem Solver.
• Detail - Oriented.
• Ability to adapt and work in a fast-paced environment.
• Flexible in work hours and adaptable to changing workload.
• Enthusiasm and high energy.
• College degree preferred but not required.

COMPENSATION & BENEFITS:

• Health, Dental, and Vision coverage.
• Participation in an Employee Stock Ownership Plan.