Account Manager

Cannon Jeffries Search Group; Kalamazoo (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Cannon Jeffries Search Group is seeking an Account Manager for their manufacturing staffing practice. You will be the primary contact for assigned clients and temporary employees, building relationships, recruiting qualified associates, and guiding placements while staying connected throughout each assignment.

The role includes onsite client visits, plant-floor engagement, orientations, coaching and payroll review, with travel between offices and a rotating on-call schedule.

Qualifications

• Bachelor's degree preferred or higher.

Responsibilities

• Serve as primary contact for clients and temporary employees, building relationships and providing ongoing support.
• Learn each client’s business, workforce, and plant operations to understand staffing needs.
• Recruit and interview qualified associates for open positions and support successful placements.
• Conduct regular client visits, walk the plant floor, and connect with team leads regarding performance and staffing needs.
• Lead onsite tours and orientations to prepare employees for their first day.
• Provide coaching, answer questions, and support employees throughout assignments.
• Review weekly payroll and maintain accurate employee and client information.

Skills

Client relationships

Recruiting

Onsite visits

Payroll review

Education

Bachelor's degree

Job description

We partner with manufacturing companies to support their staffing needs by helping them find and retain quality talent.

About the Role

As an Account Manager, you'll be the primary point of contact for assigned manufacturing clients and temporary employees. You'll build strong client relationships, recruit and interview qualified associates, support successful placements, and stay connected throughout each employee's assignment. The role includes onsite client visits, plant-floor engagement, employee orientations, coaching and support, payroll review, and proactive problem-solving. You'll also travel between offices as needed and participate in a rotating on-call schedule. Success in this role requires strong relationship-building, sound staffing judgment, organization, and a commitment to providing exceptional service.

Responsibilities

• Serve as the primary point of contact for assigned clients and temporary employees, building strong relationships and providing ongoing support.
• Learn each client’s business, workforce, and plant operations to understand their staffing needs.
• Recruit and interview qualified associates for open positions and support successful placements.
• Conduct regular client visits, walk the plant floor, and connect with team leads regarding employee performance and staffing needs.
• Lead onsite tours and orientations to help employees feel prepared for their first day.
• Provide ongoing coaching, answer questions, address concerns, and support employees throughout their assignments.
• Review weekly payroll and maintain accurate employee and client information.
• Proactively identify and resolve challenges while delivering exceptional service and maintaining strong client partnerships.
• Participate in weekend on-call duties based on branch rotation and travel between offices as needed.

Qualifications

• Bachelor's degree or higher education preferred.