Staffing Account Manager

Arrow Workforce Solutions; Orlando (FL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary + quarterly bonuses

Paid time off

Career growth opportunities

Job summary

A prominent staffing agency in Florida is seeking an experienced Staffing Account Manager to oversee client accounts in the light industrial staffing sector. This role is client-facing, requiring strong relationship-building and organizational skills. Candidates should have a minimum of 2 years of experience in account management, bilingual in English and Spanish, and be willing to travel up to 50% across the U.S. Competitive salary plus bonuses and opportunities for career growth are offered.

Qualifications

• Minimum 2 years of client account management experience in the staffing industry.
• Proven success managing a portfolio valued at $2M+ annually.
• Strong organizational skills and ability to work evenings/weekends when necessary.

Responsibilities

• Serve as the primary liaison between clients and staffing teams.
• Build and maintain strong relationships with clients.
• Conduct regular onsite client visits to assess satisfaction.

Skills

Client relationship management

Organizational skills

Bilingual in English and Spanish

Problem-solving

Education

University degree

Tools

VMS

ATS

Job description

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Compensation: Year Salary + Bonus (Based on experience)

Employment Type: Full-Time, Permanent

Travel Requirement: Up to 50% across the U.S.

Position Overview

We are seeking an experienced and driven Staffing Account Manager to oversee day-to-day operations for client accounts in the light industrial staffing sector. This role is client-facing, requiring exceptional relationship-building, responsiveness, and organizational skills. You will serve as the main point of contact for clients, ensuring their staffing needs are met while identifying opportunities for growth.

This is a high-impact position in a fast-paced environment, ideal for someone with a strong work ethic, positive attitude, and proven ability to thrive under pressure.

Key Responsibilities

• Serve as the primary liaison between clients and our staffing teams, ensuring staffing requirements are met on time and within budget.
• Build and maintain strong relationships with clients, fostering trust and long-term partnerships.
• Conduct regular on-site client visits to assess satisfaction, staffing needs, and potential growth opportunities.
• Collaborate with recruitment teams to source and place qualified candidates efficiently.
• Oversee temporary employees on-site, ensuring a positive work experience and addressing any concerns.
• Monitor account performance, staffing volumes, and revenue targets; provide updates to leadership.
• Participate in client meetings to review staffing levels, service improvements, and forecasts.
• Utilize VMS, ATS, and other platforms to manage staffing orders and track performance metrics.

Qualifications

• Minimum 2 years of client account management experience in the staffing industry (light industrial focus preferred).
• Proven success managing a portfolio valued at $2M+ annually.
• Bilingual in English and Spanish required.
• Willingness to travel up to 50% nationwide.
• Strong organizational skills and ability to work evenings/weekends when necessary.
• University degree preferred but not required.
• Track record of meeting or exceeding revenue goals.

What We Offer

• Competitive salary + quarterly bonuses.
• Paid time off.
• Career growth opportunities within a rapidly expanding national staffing firm.
• Access to a global network of staffing professionals and resources.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources
• Industries: Staffing and Recruiting