Account Manager

D.J.'s Lawn Service, Inc.; Kalamazoo (MI); On-site; USD 50,000 - 95,000; Full time

Benefits offered by this job

Base salary + commission

Health benefits

401(k) with match

Boot reimbursement

Career advancement

Training and development

Job summary

DJ's Landscape Management in Kalamazoo, MI is seeking an Account Manager to manage a portfolio of client accounts and work with sales and operations to ensure client satisfaction and long-term relationships.

Primary focus is customer retention, offering landscape enhancement solutions, and adding new clients to the portfolio, with ongoing emphasis on communication and professional presentation.

Qualifications

• 3-5 years of professional experience in the Green Industry.
• Bachelor’s degree in Horticulture or related field, or equivalent experience.
• Proven ability to build rapport and collaborate with others.

Responsibilities

• Enhancing the relationship between clients and our company.
• Work with sales and operations to ensure client satisfaction.
• Be the point of contact for clients and manage retention goals.
• Develop new client relationships and obtain referrals.
• Maintain knowledge of industry trends through continuing education.

Skills

Client relationship management

Sales collaboration

Communication skills

Problem solving

Adaptability

Winning new business

Education

Bachelor’s degree in Horticulture or related field

Tools

MS Office Suite

CRM

Job description

Careers

Grow with DJ's

Join Our Team!

We make it a point and a priority to promote within. We believe in rewarding superior performance and honoring our loyal team members who show commitment, perseverance and tenacity.

Current Career Opportunities

Position:Account Manager Location: Kalamazoo, MI
Job Id:3245 # of Openings:1 Account Manager

The Account Manager will beresponsible for the management of a portfolio of client accounts.They work closely with the sales and operations teams to achieve complete client satisfaction by adding value to the relationship between the client and our company. The Account Manager’s main focuses are customer retention, offering landscape enhancement solutions, and adding new customers to their portfolio.

Team Member Benefits

• Compensation (base salary, commission, & seasonal incentives): $50,000-$95,000+
• Company/regional incentives in addition to above
• Health, Vision, & Dental Benefits
• 401(k) plan, with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Performance reviews
• Annual boot reimbursement
• Company events
• Awards and recognition from peers and leaders
• Ongoing training and development
• Career advancement

Team Member Responsibilities

• Enhancing the relationship between clients and our company
• Working with sales and operations Team Members to ensure client satisfaction
• Being the point of contact for clients
• Achieving retention, renewal, and enhancement goals
• Obtaining referrals from current clients
• Maintaining and developing knowledge of industry trends through continuing education
• Developing new client relationships

Requirements

• 3-5 years of professional experience working in the Green Industry
• Bachelor’s degree in Horticulture or another related degree, or equivalent experience
• Proven ability to build rapport and collaborate well with others; both within the company and externally
• Experience selling in a B2B environment with an extended sales cycle
• Strong oral and written communication skills, superior presentation skills
• Well-developed ability to handle adversity and conflict; strong problem-solving skills
• Desire and ability to embody the Core Values of Safety, Collaboration, Professionalism, Accountability and Achievement
• Basic to advanced PC software proficiency, including MS Office Suite and CRM

DJ's Landscape Managementis a drug-free workplace.As a condition of employment, new Team Members are required to pass a pre-employment drug test and participate inrandom drug tests during their active employment.

DJ's Landscape Managementis an equal opportunity employer and values diversity. All employment decisions are decided on the basis ofqualification, merit and business need.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Team Culture

People ARE our culture. Without our magnificent team members, DJ’s Landscape Management would not be here at all. We train, educate, promote and ensure our team members have all the tools necessary to succeed in life. From Day 1, we have nothing but the utmost respect for the people that choose to join us. Afterall, they chose the best team there is …