Account Manager | B2B Client Growth & Retention

D.J.'s Lawn Service, Inc.; Kalamazoo (MI); On-site; USD 50,000 - 95,000; Full time

Benefits offered by this job

Base salary + commission

Health benefits

401(k) with match

Boot reimbursement

Career advancement

Training and development

Job summary

DJ's Landscape Management in Kalamazoo, MI is seeking an Account Manager to manage a portfolio of client accounts and work with sales and operations to ensure client satisfaction and long-term relationships.

Primary focus is customer retention, offering landscape enhancement solutions, and adding new clients to the portfolio, with ongoing emphasis on communication and professional presentation.

Qualifications

• 3-5 years of professional experience in the Green Industry.
• Bachelor’s degree in Horticulture or related field, or equivalent experience.
• Proven ability to build rapport and collaborate with others.

Responsibilities

• Enhancing the relationship between clients and our company.
• Work with sales and operations to ensure client satisfaction.
• Be the point of contact for clients and manage retention goals.
• Develop new client relationships and obtain referrals.
• Maintain knowledge of industry trends through continuing education.

Skills

Client relationship management

Sales collaboration

Communication skills

Problem solving

Adaptability

Winning new business

Education

Bachelor’s degree in Horticulture or related field

Tools

MS Office Suite

CRM

Job description

DJ's Landscape Management in Kalamazoo, MI is seeking an Account Manager to manage a portfolio of client accounts and work with sales and operations to ensure client satisfaction and long-term relationships.

Primary focus is customer retention, offering landscape enhancement solutions, and adding new clients to the portfolio, with ongoing emphasis on communication and professional presentation.