Account Manager

DJ's Landscape Management; Kalamazoo (MI); On-site; USD 50,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Vision benefits

Dental benefits

401(k) plan with company match

Disability insurance

Employee assistance program

Boot reimbursement

Company events

Awards and recognition

Ongoing training

Job summary

DJ's Landscape Management in Michigan is seeking an Account Manager to oversee a portfolio of client accounts and partner with sales and operations to maximize client satisfaction. You will focus on retention, landscape enhancement solutions, and expanding the client base while upholding our core values and delivering value through relationships and professional service.

The role requires 3-5 years of green industry experience, a Bachelor’s in Horticulture, and strong communication and sales

Qualifications

• 3-5 years of professional experience in the Green Industry.
• Bachelor’s degree in Horticulture or related field, or equivalent experience.
• Proven ability to build rapport and collaborate well with others; both within the company and externally.
• Experience selling in a B2B environment with an extended sales cycle.
• Strong oral and written communication skills, superior presentation skills.
• Well-developed ability to handle adversity and conflict; strong problem-solving skills.
• Desire and ability to embody the Core Values of Safety, Collaboration, Professionalism, Accountability and Achievement.
• Basic to advanced PC software proficiency, including MS Office Suite and CRM

Responsibilities

• Enhancing the relationship between clients and our company.
• Working with sales and operations Team Members to ensure client satisfaction.
• Being the point of contact for clients.
• Achieving retention, renewal, and enhancement goals.
• Obtaining referrals from current clients.
• Maintaining and developing knowledge of industry trends through continuing education.
• Developing new client relationships

Skills

Relationship building

Communication

Problem solving

Team collaboration

Adaptability

Education

Bachelor’s degree in Horticulture

Tools

MS Office

CRM

Job description

The Account Manager will be responsible for the management of a portfolio of client accounts. They work closely with the sales and operations teams to achieve complete client satisfaction by adding value to the relationship between the client and our company. The Account Manager’s main focuses are customer retention, offering landscape enhancement solutions, and adding new customers to their portfolio.

Team Member Benefits

• Compensation (base salary, commission, & seasonal incentives): $50,000-$95,000+
• Company/regional incentives in addition to above
• Health, Vision, & Dental Benefits
• 401(k) plan, with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Performance reviews
• Annual boot reimbursement
• Company events
• Awards and recognition from peers and leaders
• Ongoing training and development
• Career advancement

Team Member Responsibilities

• Enhancing the relationship between clients and our company
• Working with sales and operations Team Members to ensure client satisfaction
• Being the point of contact for clients
• Achieving retention, renewal, and enhancement goals
• Obtaining referrals from current clients
• Maintaining and developing knowledge of industry trends through continuing education
• Developing new client relationships

Requirements

• 3-5 years of professional experience working in the Green Industry
• Bachelor’s degree in Horticulture or another related degree, or equivalent experience
• Proven ability to build rapport and collaborate well with others; both within the company and externally
• Experience selling in a B2B environment with an extended sales cycle
• Strong oral and written communication skills, superior presentation skills
• Well-developed ability to handle adversity and conflict; strong problem-solving skills
• Desire and ability to embody the Core Values of Safety, Collaboration, Professionalism, Accountability and Achievement
• Basic to advanced PC software proficiency, including MS Office Suite and CRM

DJ's Landscape Management

DJ's Landscape Management is a drug-free workplace.As a condition of employment, new Team Members are required to pass a pre-employment drug test and participate inrandom drug tests during their active employment.

DJ's Landscape Management is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.