Account Manager

Cope Plastics, Inc.; Huntsville (AL); On-site; USD 60,000 - 90,000; Full time

Job summary

Cope Plastics, Inc. in Huntsville, AL, seeks an on-site Account Manager to manage and grow a portfolio of customer accounts. You will respond to inquiries, prepare quotes, track orders, and coordinate with internal teams on pricing and production to ensure timely delivery and high service levels.

The role includes identifying new business opportunities, visiting customers, and providing product and application guidance to support projects. Strong CRM and sales skills are required.

Qualifications

• CRM and account development to grow customer base.
• Sales, negotiation, and quoting experience.
• Experience in plastics or related manufacturing environment preferred.
• On-site Huntsville, AL with occasional customer visits.
• Strong communication and organizational skills.

Responsibilities

• Manage and grow a portfolio of customer accounts.
• Respond to inquiries, prepare quotes, track orders.
• Coordinate with pricing and production teams.
• Identify new business opportunities and conduct customer visits.
• Maintain accurate account records and monitor sales performance.

Skills

CRM skills

Sales skills

Negotiation

Communication

Time management

Collaboration

Education

Bachelor’s degree preferred (business/engineering/marketing)

Tools

ERP systems

CRM software

MS Office

Job description

Please visit our website for more information about the company, position, and salary range (base and monthly commission).

www.copeplastics.com

Company Description

Cope Plastics, Inc. is a nationwide supplier, distributor, and fabricator of performance plastics, graphic materials, and custom plastic components for a wide range of industries. Founded in 1946, this third-generation, family- and woman-owned company has nearly 80 years of experience delivering sheet, rod, tube, and custom fabrication solutions to businesses across the United States. Operating under an ISO 9001:2015-certified quality management system, Cope emphasizes quality, consistency, and responsive customer service. The company offers extensive fabrication capabilities, including CNC machining, routing, laser cutting, thermoforming, welding, bending, assembly, prototyping, and design assistance. Cope serves sectors such as agriculture, construction, heavy equipment, food and beverage, and industrial manufacturing with both high-volume OEM parts and specialized MRO components.

Role Description

The Account Manager role is a full-time, on-site position based in Huntsville, AL. This role is responsible for managing and growing a portfolio of customer accounts by building strong relationships, understanding customer needs, and recommending appropriate plastic materials and fabrication solutions. The Account Manager will handle day-to-day activities such as responding to inquiries, preparing quotes, tracking orders, coordinating with internal teams on pricing and production, and ensuring timely delivery and high service levels. The role includes identifying new business opportunities, following up on leads, conducting customer visits, and providing product and application guidance to support customer projects. The Account Manager will also maintain accurate account records, monitor sales performance, and collaborate with management to develop territory plans and meet revenue and margin goals.

Qualifications

• Customer relationship management and account development skills, with the ability to understand customer requirements and provide appropriate solutions.
• Sales, negotiation, and business development skills, including experience generating leads, preparing quotes, and closing opportunities.
• Knowledge of industrial or manufacturing environments, preferably with exposure to plastics, fabrication, or related materials and applications.
• Strong communication and interpersonal skills, including clear written and verbal communication and effective presentation abilities.
• Organizational, time management, and CRM skills to manage multiple accounts, opportunities, and follow-ups efficiently.
• Ability to collaborate with operations, engineering, and customer service teams to ensure accurate orders and on‑time delivery.
• Proficiency with basic office software (e.g., email, spreadsheets, word processing); experience with ERP or CRM systems is beneficial.
• Prior experience in account management, industrial sales, or a related role preferred; associate or bachelor’s degree in business, marketing, engineering, or a related field is an advantage.
• Willingness to work on‑site in Huntsville, AL, conduct occasional customer visits, and maintain a professional, service‑focused approach.