Account Manager

STERIS Instrument Processing - EMEA; Charlotte (NC); Remote; USD 70,000 - 100,000; Full time

Job summary

A leading global provider of healthcare solutions is seeking an Account Manager in Charlotte, NC. This remote-based role involves managing sales and customer relationships, driving revenue growth, and ensuring customer satisfaction. Candidates should possess a bachelor's degree and at least 3 years of successful sales experience, particularly in the medical device sector.

Benefits

Base Salary + Incentive Compensation

Vehicle Reimbursement Plan

Flexible Time Off + 9 Holidays

Healthcare, Dental, and Vision Benefits

401(k) with Company Match

Tuition Reimbursement

Qualifications

• At least 3 years of successful sales experience with a proven track record of achieving sales goals.
• Ability to comply with hospital/customer credentialing requirements.

Responsibilities

• Manage sales and build relationships with Customers.
• Develop and implement an annual territory plan to drive pipeline and revenue targets.
• Update the STERIS IMS CRM system to document Customer information and sales activities.

Skills

Sales Experience

Customer Relationship Management

Time Management

Education

Bachelor’s degree

Job description

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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

As an IMS Account Manager at STERIS, you are responsible for managing sales and building relationships with our Customers by prospecting new revenue opportunities within their territory and managing their existing accounts for maximum profitability. You are tasked to achieve a maximum sales profitability, growth and account penetration within assigned territory by managing existing accounts and prospecting revenue opportunities for the Instrument Management Services (IMS) portfolio.

This is a remote-based customer-facing position. To support and service our Customers in this assigned territory, candidates must be based out of North Carolina, specifically covering the Charlotte territory.

What You Will Do As An Account Manager

• Utilize effective discovery questions to better understand our Customer’s needs, Value Drivers, and challenges in obtaining business results.
• Define STERIS IMS solutions in a way that differentiates our services from our competitors.
• Develop and implement an annual territory plan to drive pipeline and revenue targets.
• Manage a territory and plan sales activities using good time management and prioritization skills.
• Identify and pursue opportunities for new business. Close deals independently or involve appropriate resources to maximize success.
• Present quarterly/annual account reviews with each Customer.
• Update the STERIS IMS CRM system to document Customer information, sales activities, purchase orders, etc.
• Plan and conduct regular educational sessions for Customers, including in-service educational sessions, preventative maintenance inspections, inventories, and similar activities.
• Resolve all Customer service issues by partnering with the appropriate business representative.

Required Skills and Experience

• Bachelor’s degree
• At least 3 years of successful sales experience with a proven track record of achieving sales goals
• Ability to comply with hospital/customer credentialing requirements

Preferred Skills and Certifications

• Experience selling medical devices, services, or B2B products
• Industry certifications such as IAHCSMM, AORN, CCSVP, and/or SGNA

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is a brief overview:

• Base Salary + Incentive Compensation
• Vehicle Reimbursement Plan (monthly stipend + mileage reimbursement)
• Cell Phone + Technology Stipend
• Robust Sales Training Program
• Flexible Time Off + 9 Holidays
• Healthcare, Dental, and Vision Benefits
• Flexible Spending Accounts
• Disability Coverage
• 401(k) with Company Match
• Parental Leave
• Tuition Reimbursement
• Additional Benefits/Discounts

STERIS is a leading global provider of products and services supporting patient care, emphasizing infection prevention. We help our customers create a healthier and safer world through innovative healthcare, life sciences, and dental products and services. STERIS is a $5 billion, NYSE-listed company with approximately 17,000 employees and customers in over 100 countries.

If you need assistance completing the application, please call 1 [phone]. This contact is for accommodation inquiries only.

STERIS is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.