Account Manager

Fredriksen Health Insurance LLC; Boise (ID); On-site; USD 55,000 - 85,000; Full time

Job summary

Fredriksen Health Insurance LLC is seeking a customer-centric account manager to ensure client success and retention. You will coordinate with internal teams, build and maintain strong relationships with customers, and identify growth opportunities within our platform to drive long-term customer value.

The role focuses on articulating customer needs, communicating effectively across stakeholders, and visiting customers to understand their evolving requirements and health status of accounts.

Qualifications

• Previous account management experience.
• Articulate and client-facing communication skills.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success.
• Create and maintain relationships with customers to better understand and achieve their needs.
• Make visits to our customers to identify opportunities for growth within our platform.
• Manage all reporting about the health of customers' accounts.

Skills

Account management

Client-facing communication

Job description

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing materials.