Account Manager

Sonrava Health; Santa Ana (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Sonrava Health is seeking a Marketing Account Manager in Santa Ana, California, responsible for developing long-term relationships with customers and ensuring the successful delivery of solutions. You will manage various sales-related marketing projects and connect with key business executives.

The ideal candidate will have strong marketing knowledge, excellent analytical and organizational skills, and be able to work under pressure while maintaining attention to detail. Effective communication and problem-solving abilities are essential for success in this role.

Qualifications

• Knowledge of marketing principles is crucial for successful project completion.
• Strong analytical skills to assess market needs and customer trends.
• Excellent organizational and interpersonal skills for relationship building.

Responsibilities

• Complete sales related marketing projects including proposals and reports.
• Assist sales representatives and provide enrollment support to brokers.
• Liaise with customers to ensure timely delivery of solutions.

Skills

Knowledge of marketing principals

Excellent analytical skills

Organizational skills

Interpersonal skills

Numerical skills

Verbal communication skills

Effective presentation skills

Ability to work under pressure

Attention to detail

Problem-solving skills

Job description

Overview

Marketing Account Manager will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functioning internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities

• Complete sales related marketing projects that includes running proposals and reports
• Providing assistance to sales representatives and the broker community
• Providing enrollment support to brokers and clients
• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key customer brokers and clients
• Assisting in the servicing of current brokers and clients day to day needs
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external brokers, agents and clients
• Forecast and track key account metrics
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed

Qualifications

• Knowledge of marketing principals
• Ability to work under pressure to meet deadlines and attention to detail
• Excellent analytical skills
• Organizational skills
• Interpersonal skills
• Numerical skills
• Verbal communication skills
• Effective presentation skills
• Ability to learn and navigate the companies computer systems
• Demonstrate ability to solve problems and suggest appropriate solutions
• Highly self-motivated