Account Manager

Giltner Logistics; Atlanta (GA); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K

Paid Time Off

Flexible Spending Account

Job summary

Giltner Logistics is hiring an Account Manager to maintain and grow client relationships by coordinating daily shipment requests and resolving issues. The ideal candidate will have one to three years of experience and strong communication skills.

The position offers competitive wages, medical, dental, and vision insurance, plus opportunities for professional growth, and the flexibility of working remotely.

Qualifications

• One to three years of industry experience is required.
• Ability to manage large amounts of information and attention to detail is crucial.

Responsibilities

• Manage and grow existing key account relationships.
• Solve issues like missed pickups, late deliveries, and incorrect billing.
• Coordinate all daily shipments via phone and email.

Skills

Strong communication skills

Problem-solving ability

Organizational skills

Team player mentality

Business acumen

Job description

Job Position: Account Manager

Location: Irving, TX / Remote

Employment Type: Full-time

Benefits: Benefits include medical, dental, vision, paid time off, and a 401K

Business: Freight Brokerage Company

Account Manager Job Description

As an Account Manager, you will play an integral part in maintaining and growing positive client relationships by coordinating daily shipment requests through phone and email, confidently solving any issues that arise and proactively communicating issues or discrepancies. You will develop a profound understanding of both the fluctuating shipping market and how to navigate Giltner’s technology.

Account Manager Responsibilities

• Manage and grow existing key account relationships and offer solutions based on shipping patterns and needs
• Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing
• Proactively communicate any issues to the client
• Coordinate all daily shipments through phone and email
• Ensure accuracy and timeliness of billing while proactively notifying client of any changes
• Partner with other departments across Giltner to track shipments, resolve any discrepancies and file claims completely and correctly in a timely manner

Account Manager Qualifications

• One to three years of industry experience
• Strong communication skills, both written and verbal
• Calm under pressure
• Superior business acumen
• Knowledgeable on relevant modes of transportation
• Team player mentality
• Strong organizational skills with attention to detail
• Ability to manage large amounts of information

What We Offer

• Competitive wages plus commission
• Opportunity for Professional & Personal Growth
• Medical, Dental, and Vision Insurance
• 401K
• Flexible Spending Account
• Aflac
• PTO