Account Manager

Nav Logistics Inc; United States; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid Time Off (PTO)

401(k) Plan

Career growth opportunities

Job summary

A leading logistics provider in the United States is seeking a skilled Account Manager – Freight Brokerage to manage client accounts and ensure seamless freight movement. Candidates should have 3–5 years of experience in logistics and excellent customer service skills. This full-time position offers a competitive salary and benefits including health insurance and performance-based bonuses.

Qualifications

• 3–5 years of experience in freight brokerage or logistics account management.
• Strong knowledge of U.S. freight and transportation systems.
• Excellent customer service and communication skills.

Responsibilities

• Manage and grow a portfolio of key freight brokerage accounts.
• Serve as the primary liaison between clients, carriers, and internal departments.
• Proactively monitor load status and resolve issues.

Skills

Customer service

Problem-solving

Communication

Multitasking

Education

Bachelor's degree in Business, Logistics, Supply Chain, or a related field

Tools

TMS platforms

Logistics tools

Job description

Role Description

Nav Logistics Inc. is a non-asset-based 3PL logistics provider headquartered in Houston, TX. We specialize in transportation management and freight brokerage, leveraging cutting-edge technology to coordinate and track shipments nationwide. Our expansive U.S. operations network allows us to deliver exceptional customer service and reliable logistics solutions.

We are seeking a skilled and driven Account Manager – Freight Brokerage to join our Houston-based team. This full-time, on-site and Remote role is focused on managing high-value client accounts, ensuring seamless freight movement, and driving customer satisfaction and retention.

You will act as the main point of contact for assigned accounts, coordinating closely with internal dispatch, sales, and carrier teams. You will also be responsible for troubleshooting logistics issues, ensuring timely communication, and growing existing account revenue.

Key Responsibilities

• Manage and grow a portfolio of key freight brokerage accounts
• Serve as the primary liaison between clients, carriers, and internal departments
• Proactively monitor load status, resolve issues, and ensure on-time delivery
• Coordinate with dispatch and operations to fulfill customer commitments
• Maintain accurate records in TMS and ensure customer data is up to date
• Provide insights to improve client satisfaction and retention
• Develop account-specific strategies to increase revenue

Qualifications

• 3–5 years of experience in freight brokerage or logistics account management
• Strong knowledge of U.S. freight and transportation systems
• Excellent customer service and communication skills
• Proficiency in TMS platforms and logistics tools
• Problem‑solving mindset with attention to detail
• Ability to multitask and prioritize in a fast‑paced environment
• Bachelor's degree in Business, Logistics, Supply Chain, or a related field preferred

Compensation

💵 Salary: $50,000 – $70,000/year (Based on experience + performance)

📈 Incentives: Performance-based bonuses

Employee Benefits

• Health, Dental, and Vision Insurance
• Paid Time Off (PTO)
• 401(k) Plan (after 1 year)
• Career growth opportunities and leadership development paths

Additional Details

Seniority level: Mid-Senior level | Employment type: Full-time | Job function: Sales & Business Development | Industries: Transportation, Logistics, Supply Chain and Storage.