Account Implementation Representative - Healthcare EDI Software

Quadax, Inc.; Middleburg Heights (OH); Hybrid; USD 52,000 - 62,000; Full time

Job summary

Quadax, Inc. is seeking an Account Implementation Representative to manage the Xpeditor (Claims Management) implementation, including customization and training for hospital billing clients.

The role encompasses related software products like Eligibility, Denial Management Workflow, and more, with hybrid onsite work and travel as needed. Candidates must be located in OH, PA, MI, IN, KY, WV, TN, GA, FL, TX, MO, WI, NE, SD, SC, or NC (Hybrid near Middleburg Heights, OH—onsite 3 days/week if not

Qualifications

• Bachelor's degree or better required.
• Experience training clients and managing implementations.
• Willingness to travel 25–35% for onsite deployments.

Responsibilities

• Write, test, and document data converts and edits for the Xpeditor implementation.
• Coordinate with EDI teams to setup payers in new territories.
• Provide client training and ensure a smooth production rollout.
• Travel to client sites as needed (25–35%).

Skills

Public speaking

Detail oriented

Training clients

Education

Bachelor's degree

Tools

Xpeditor

EDI systems

WorkPlace

Job description

Account Implementation Representative - Healthcare EDI Software

Job Category : Acct Management

Requisition Number : ACCOU001815

• Full-Time


• Remote

Locations

Showing 1 location

Middleburg Heights, OH 44130, USA

• Travel Required : Yes

Description

Purpose: The XIT Account Representative is responsible for managing the application, customization, and training aspects of an Xpeditor (Claims Management) implementation. In addition to the Quadax proprietary claims processing software (Xpeditor), the XIT Account Representative is responsible for implementing the related software products: Eligibility, Denial Management Workflow, Decision Intelligence, ICV Medicare and Medicaid, Axis, Host Interface Module for Epic, and DDE Link. Candidates must be located in one of the following states: OH, PA, MI, IN, KY, WV, TN, GA, FL, TX, MO, WI, NE, SD, SC, or NC (Hybrid for those near Middleburg Heights, OH — onsite 3 days/week if not traveling)

Job Description:

The XIT Account Representative will work with the managers and billers of a hospital billing department to identify differences with how the Quadax proprietary medical claims processing software (i.e. Xpeditor) edits claims versus the hospital's current EDI system. This process, referred to as "parallel testing", allows XIT to identify additional customization that may be required in order to bring a new client up into a "production" or "live" status.

Responsibilities:

• Write, test, and document custom data converts and edits.


• Work with EDI Client Setup, the EDI Edits and Documentation department, and EDI Transmissions to setup new payers in new territories.


• Responsible for providing training to clients which can range from small-to-large sized groups.


• Must be detail oriented, able to multitask and maintain professional relationships with multiple clients, and have sufficient public speaking abilities.


• Proven track record of learning proprietary software and systems quickly, and in-depth enough to train new clients on their use.


• Travel onsite to the client multiple times to complete an implementation. (25%-35% travel)

Application Experience Required:

• WorkPlace and Concur

Range: $52k-$62k

Travel Required

Yes . 25%-35%% (air and automobile)

Preferred

Bachelors or better.

Equal Opportunity Employer
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