Account Representative - Healthcare EDI Software

Quadax, Inc.; Pierre, Northern (SD, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Quadax, Inc. is seeking an Account Representative for Healthcare EDI software (Xpeditor). This remote role interacts with hospitals and physician practices and requires up to 30% travel to Kansas City, MO, Dallas, TX, Denver, CO.

You will assist clients with setup, implementation, daily operations, training staff, read reports to identify billing trends, present additional products, and contact payers. Prior remote work is preferred and confidentiality is essential.

Qualifications

• Detail oriented and investigative skills.
• Able to multitask across client and internal teams.
• Knowledge of medical billing practices or EDI processes.
• Public speaking skills for training and presentations.
• Remote work experience preferred.
• Willingness to travel up to 30%.

Responsibilities

• Assist clients with setup, some implementation, and daily operations of Xpeditor.
• Must train staff on product features and everyday use.
• Read multiple reports to identify billing trends for clients.
• Present clients with additional products and features.
• Contact different insurance payers while researching reasons for claim denials.
• Assist clients in writing custom data converts and test these upon implementation.
• Other duties as assigned.

Skills

Detail oriented

Multitask

Medical billing knowledge

Public speaking

Remote work experience

Education

Associates degree or higher

Tools

Xpeditor

Job description

Account Representative - Healthcare EDI Software

Job Category : Acct Management

Requisition Number : EDIAC001805

• Posted : August 27, 2026
• Full-Time
• Remote

Locations

Showing 1 location

SD-Work From Home
503 S Pierre St
Pierre, SD 57501, USA

SD-Work From Home
503 S Pierre St
Pierre, SD 57501, USA

NE-Work From Home
233 S 13th St
Lincoln, NE 68508, USA

NE-Work From Home
233 S 13th St
Lincoln, NE 68508, USA

MO-Work From Home
221 Bolivar St
Jefferson City, MO 65101, USA

MO-Work From Home
221 Bolivar St
Jefferson City, MO 65101, USA

TX-Work From Home
211 E 7th St
Austin, TX 78701, USA

TX-Work From Home
211 E 7th St
Austin, TX 78701, USA

Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. This position will require up to 30% travel by automobile/air to Kansas City, MO, Dallas, TX, Denver, CO, so candidates living in Missouri, Nebraska, Texas, and South Dakota are highly preferred.

Responsibilities:

• Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
• Must be ready and able to train staff (current and new) on product features as well as everyday use.
• Read multiple reports and try to identify billing trends for clients.
• Present clients with additional products and features.
• Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
• Assist clients in writing custom data converts and test these upon implementation.
• Other duties as assigned.

Qualifications:

• Detail oriented and good investigative and software troubleshooting skills
• Must be able to multitask
• Knowledge of medical billing practices or Electronic Data Interchange processes
• Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
• Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
• Sufficient public speaking skills
• Previous experience working remotely preferred
• Must be willing to travel approximately 30% of the time
• Ability to maintain confidentiality

Travel Required

Yes . 30%

Preferred

Accounts Receivable

Novice

Presentation Skills

Novice

Customer Service

Intermediate

Preferred

Associates or better.

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.