Account Growth Specialist — Inside Sales

Border States; Green Bay (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental and Vision Benefits

Employee Stock Ownership Plan (ESOP)

401(k) Retirement Plan

Paid Holidays

Paid Volunteer Time

Job summary

Border States in Green Bay, Wisconsin, is seeking an Inside Sales Account Manager to support the Sales & Marketing teams, managing assigned customer relationships, promoting Border States' products, services, and capabilities to maximize customer sales potential.

Focuses on retaining existing business, penetrating assigned accounts, and converting new accounts primarily through phone, email, and occasional face-to-face meetings.

Qualifications

• Bachelor's degree in business, sales, marketing, or the equivalent in related work experience.
• Minimum of 4 years of prior customer service, marketing, and quotation or sales experience preferred.
• Minimum of 4 years of prior electrical distribution and quotations experience preferred.
• Technical competence in understanding electrical systems.
• Experience with contract negotiation.
• Experience with presenting in front of a large group.
• Ability to read, write and speak in English required.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint), internet, email and SAP software.

Responsibilities

• Meets or exceeds the sales and gross profit objectives which are established.
• Proactively develops contacts and services customers using phone, email, and/or web conferencing to secure orders and generate sales of products and services.
• Proficiently completes cold call and qualify leads.
• Creates account plans and achieve sales objectives.
• Identifies and helps transition accounts in the medium potential segment to the high potential segment for field-based coverage.
• Ensures quality customer supportthrough expediting, pricing, follow-up, returns, and other servicesas required.
• Provides customers with timely follow-up on technical inquiries and requests; this may be needed after business hours as well.
• Inputs TCCM cost savings documentation that is relevant to the assigned customer base.
• Directs the use of marketing tools, technical specialists, and company capabilities/services in support of a broad spectrum of products and services to facilitate a coordinated sales strategy for each assigned customer.
• Coordinates sales strategies with preferred vendors to maximize customer sales potential.
• Actively manages and directs company sales and support resources to maximize the sales and profit potential in support of all products, markets, and specialist team opportunities for Border States.
• Participates in and advises sales management on the implementation and success of marketing plans and strategies.
• Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, customer service and support, competition, procedures, and market / customer potential.
• Provides strategic input to the pricing and purchasing departments on competitive issues related to price / margin strategy, product evaluations, electrical code requirements, inventory requirements, and other related sales, marketing, and service functions.

Skills

Customer service

Sales

Negotiation

Public speaking

Electrical knowledge

English

Education

Bachelor's degree in business/sales/marketing or related

Tools

SAP

MS Office

Job description

Border States in Green Bay, Wisconsin, is seeking an Inside Sales Account Manager to support the Sales & Marketing teams, managing assigned customer relationships, promoting Border States' products, services, and capabilities to maximize customer sales potential.

Focuses on retaining existing business, penetrating assigned accounts, and converting new accounts primarily through phone, email, and occasional face-to-face meetings.