Account Growth & Client Care Specialist

Rent-A-Center; Lombardy Heights (OH); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance

401(k) with company match

Other insurance options

Job summary

Rent-A-Center is hiring for an Account Manager in the United States. You will manage rental accounts, deliver excellent customer service, drive sales, and handle deliveries and pickups.

The role emphasizes building relationships, meeting collection targets, and maintaining showroom standards while following safety guidelines. Ideal candidates are at least 18, possess a high school diploma or equivalent, have a valid driver's license, and demonstrate strong communication and customer service

Qualifications

• High school diploma or equivalent required.
• Must be at least 18 years old.
• Valid driver’s license with a good driving record.
• Excellent communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain relationships.
• Conduct early-stage collections (1–6 days past due).
• Maintain account health and secure payment commitments.
• Complete deliveries, pickups, and follow-ups.
• Deliver white-glove service in-store, over the phone, and at customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to safety and operational guidelines.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring for an Account Manager in the United States. You will manage rental accounts, deliver excellent customer service, drive sales, and handle deliveries and pickups.

The role emphasizes building relationships, meeting collection targets, and maintaining showroom standards while following safety guidelines. Ideal candidates are at least 18, possess a high school diploma or equivalent, have a valid driver's license, and demonstrate strong communication and customer service