Account Growth & Service Specialist

Rent-A-Center; Franklin (Venango County); Hybrid; USD 18,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance

401(k) match

HSA/FSAs

Job summary

Rent-A-Center is seeking an Account Manager to oversee a portfolio of rental accounts and build strong customer relationships. You will conduct early-stage collections, drive account health, and secure payment commitments while supporting sales growth through new rental agreements.

This full-time role involves delivering white-glove service, handling deliveries and pickups, and maintaining showroom standards and company vehicles.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and build customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using management tools.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.

Skills

Customer service

Communication

Driving

Education

High school diploma

Job description

Rent-A-Center is seeking an Account Manager to oversee a portfolio of rental accounts and build strong customer relationships. You will conduct early-stage collections, drive account health, and secure payment commitments while supporting sales growth through new rental agreements.

This full-time role involves delivering white-glove service, handling deliveries and pickups, and maintaining showroom standards and company vehicles.