Account Manager: Growth, Service & Delivery

Rent-A-Center; Uniontown (Fayette County); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

PTO

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

FSAs/HSAs

Voluntary benefits

Job summary

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts, delivering exceptional customer service and driving account performance across in-store and in-home interactions. The role emphasizes building strong customer relationships, completing deliveries and pickups, pursuing new rental agreements, and maintaining store standards while adhering to company safety guidelines.

This is a full-time position requiring weekday and weekend coverage.

Qualifications

• High school diploma or equivalent is required.
• At least 18 years of age.
• Valid driver’s license with a good driving record.
• Strong communication and customer service skills are essential.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts, delivering exceptional customer service and driving account performance across in-store and in-home interactions. The role emphasizes building strong customer relationships, completing deliveries and pickups, pursuing new rental agreements, and maintaining store standards while adhering to company safety guidelines.

This is a full-time position requiring weekday and weekend coverage.