Account Executive - Academy for Customer Success (Hybrid)

SAP; San Francisco (CA); Hybrid; USD 91,600 - 205,700; Full time

Job summary

SAP Academy for Customer Success in San Francisco offers a 10‑month learn‑apply program to prepare you for a critical customer‑facing role. You will work with the sales team, undergo classroom and field phases, and gain hands‑on experience in driving value across the customer lifecycle.

You will be mentored by a Senior Account Executive and learn digital transformation, strategy, and AI applications while developing relationships and a strong pipeline within a hybrid work environment.

Qualifications

• 2–3 years of professional experience in a quota‑carrying sales environment in a technology company or related exposure to business processes.
• Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory.
• Cooperative and productive approach to internal and external relationships.
• Ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• Understanding of AI fundamentals, uses, and ethics to identify business problems solvable with AI.
• Strong business acumen with knowledge of business processes and/or industries.
• Proficiency in English to engage with a global network.
• Curiosity and agility with a learning mindset in a fast‑paced environment.

Responsibilities

• Complete a 10‑month learn‑apply program with classroom and field phases, preparing you for a customer‑facing function within the Customer Success Board Area.
• Engage in experiential learning focused on digital transformation, global intelligence, human skills, and strategy/tools.
• Learn to drive value across the customer lifecycle through solution adoption and renewals for account expansion.
• Receive onboarding in your local market with mentorship from a Senior Account Executive.

Skills

Quota-carrying sales

Opportunity generation

Sales pipeline management

Strong communication

English proficiency

AI fundamentals

Adaptability

Job description

SAP Academy for Customer Success in San Francisco offers a 10‑month learn‑apply program to prepare you for a critical customer‑facing role. You will work with the sales team, undergo classroom and field phases, and gain hands‑on experience in driving value across the customer lifecycle.

You will be mentored by a Senior Account Executive and learn digital transformation, strategy, and AI applications while developing relationships and a strong pipeline within a hybrid work environment.