Solution Advisor: Academy for Customer Success

SAP; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Job summary

SAP Academy for Customer Success in Washington, DC invites graduates to join a 10-month program that builds a foundation for a customer-facing career within SAP's sales ecosystem. You will work with peers worldwide, gain exposure to technologies, and receive on-the-job training under a senior mentor while helping customers through their digital transformation.

This full-time program offers opportunities to run discovery sessions, deliver software demonstrations, and contribute to demand

Qualifications

• 2–3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.

Responsibilities

• Complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting‑edge technologies.
• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real‑world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

Skills

Customer-facing

AI basics

Business acumen

Fast learner

Problem solving

English proficiency

Collaboration

Resilience

Job description

SAP Academy for Customer Success in Washington, DC invites graduates to join a 10-month program that builds a foundation for a customer-facing career within SAP's sales ecosystem. You will work with peers worldwide, gain exposure to technologies, and receive on-the-job training under a senior mentor while helping customers through their digital transformation.

This full-time program offers opportunities to run discovery sessions, deliver software demonstrations, and contribute to demand