Solution Advisor – Customer Success Academy (Hybrid)

SAP SE; Chicago, Northern (IL, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

SAP SE in Chicago is launching the SAP Academy for Customer Success, a three-year development program for recent graduates. The role blends training with customer-facing work, including discovery sessions and software demonstrations, in a hybrid on-site model.

After completion, you’ll lead customer discussions and contribute to demand generation and deal execution. The program emphasizes hands-on learning, mentorship, and collaboration across global teams, with full-time employment from day one

Qualifications

• 1–3 years of professional experience with technical and business processes.
• Technical and business process knowledge required to support solution delivery.
• Willingness to learn, adapt to change and deliver results.
• Understanding of AI fundamentals, uses, and ethics.

Responsibilities

• Complete a 10-month program to build a foundation for a customer-facing career at SAP.
• Engage in experiential learning with colleagues worldwide, acquiring business and SAP solution skills.
• Receive mentorship and work with customers to gain real-world experience and guide digital transformations.

Skills

2-3 years experience

AI fundamentals

English proficiency

Business acumen

Problem solving

Job description

SAP SE in Chicago is launching the SAP Academy for Customer Success, a three-year development program for recent graduates. The role blends training with customer-facing work, including discovery sessions and software demonstrations, in a hybrid on-site model.

After completion, you’ll lead customer discussions and contribute to demand generation and deal execution. The program emphasizes hands-on learning, mentorship, and collaboration across global teams, with full-time employment from day one