Account Executive

Aiva; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Aiva is a real estate SaaS platform empowering agents and teams to engage, qualify, and convert leads. We are seeking rockstar Account Executives to join our growth journey and help take us to the next level.

The ideal candidate excels at educating customers on product features, thrives in an entrepreneurial setting, and pays meticulous attention to detail to reduce errors. If you love speaking with clients across North America and have SaaS sales experience, apply to join our rocket ship.

Qualifications

• 2+ years in a SaaS or tech sales/management role.
• Ability to build rapport with diverse customer personalities.
• Strong problem-solving with a consultative approach.
• Process-oriented with documentation of learnings.

Responsibilities

• Develop understanding of our platform and how it benefits real estate agents.
• Manage inbound demand across email, phone, and chat.
• Conduct multiple platform demos weekly to prospective customers.
• Identify patterns to improve processes and product for customers.
• Onboard new customers and ensure successful implementation.
• Work toward conversion rate targets and new accounts added goals.

Skills

Rapport building

Problem solving

Process orientation

Communication skills

SaaS sales experience

Education

Bachelor's degree or equivalent

Job description

We are looking for rockstar Account Executives to join our rocket ship and help take us to the next level!

The Ideal Candidate For This Role Is Someone That

• Loves speaking to potential customers and learning about their problems and challenges
• Eager to work in an entrepreneurial environment and help drive innovation
• Has a skeptical eye of the status quo and is continuously finding ways to improve repeated tasks and processes
• Loves educating customers about various product features and is eager to help customers succeed
• Is extremely detail oriented and needs to triple check everything to eliminate any chance of human error
• Has a strong command of professional written english and can communicate effectively with clients across North America
• Has experience as an account manager or account executive at a SaaS (software as a service) product

Responsibilities

• Develop a proficient understanding of our platform and how it can help real estate agents succeed
• Manage inbound demand across a variety of channels including email, phone, and chat
• Conduct several dozen demos of our platform each week to prospective customers
• Identify patterns and trends in customer conversations to help us improve our processes and product to better solve customer needs
• Onboard new customers onto our platform and ensure successful implementation of our platform into customers' workflows
• Comfortable working with a conversion rate target and new accounts added goal

Requirements

• 2+ years of experience as a SDR, AE, AM, or CSM a tech or SaaS product company (or equivalent)
• Ability to easily build rapport with a wide variety of customer personalities
• Great problem solving skills, taking a consultative approach to help our customers find the best solution to their problem
• Taking a process oriented approach to problem solving and love documenting learnings to teach others
• Excellent verbal & written communication skills, you can explain complex issues in simple terms
• Understanding of or experience with residential real estate or real estate marketing is a strong plus
• Bachelor’s degree or equivalent

Aiva is the platform of choice for ambitious real estate agents and teams. Our cloud-based service helps real estate agents engage, qualify, and convert real estate leads into cusomers.
Come do the best work of your life here at Aiva.