Account Executive

Canusa Paper and Packaging; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401(k) with employer match

Paid time off & holidays

Gym membership reimbursement

Professional development opportunities

Disability & life insurance

Job summary

Canusa Paper and Packaging is seeking an Account Executive to support the sales team with customers and suppliers, coordinating orders and shipments while delivering excellent service.

The role requires fluent English and Spanish, strong math and Excel skills, and a proven ability to multi-task in a dynamic environment. Occasional travel is possible as part of responsibilities.

Qualifications

• Expert-level fluency in Spanish is required.
• Four-year college degree is preferred.
• Prior experience in customer-facing roles is preferred.
• Prior experience or interest in the logistics field is a plus.
• Strong mathematical skills and highly proficient in Excel.
• Great attention to detail.
• Excellent communication and problem-solving skills.
• Ability to multi-task in a fast-paced environment.
• Strong interpersonal skills.
• Team player.

Responsibilities

• Work with sales manager(s) on order forecasting based on past consumption.
• Inventory management.
• Manage all aspects of the sales process with new and existing customers and suppliers while providing exceptional customer service both internally and externally.
• Provide timely and accurate information with respect to order placement, coordination of production and shipping dates, and reporting.
• Collaborate internally with logistics, operations, and accounting teams.
• Review profitability per transaction and approve in a timely manner (monthly closing).
• Review and process claims, and follow up until completion.
• Provide backup for coworkers when out of office.

Skills

Spanish fluency

Excel proficiency

Mathematical skills

Communication skills

Problem solving

Multi-tasking

Interpersonal skills

Team player

Customer-facing experience

Education

Bachelor’s degree

Tools

Excel

Job description

The Account Executive will support the Canusa sales team in managing all aspects of the sales process with customers and suppliers while providing exceptional customer service both internally and externally. The Account Executive will be responsible for providing timely and accurate information with respect to order placement, coordination of production dates and shipments, and reporting. The Account Executive will communicate regularly with customers, suppliers and vendors while also collaborating internally with logistics, operations and accounting to facilitate the company’s goals.

This position requires the candidate to be fluent in both English and Spanish.

Knowledge, Skills, and Abilities Needed for the Position:

• Expert-level fluency in Spanish is required
• Four-year college degree is preferred
• Prior experience in customer-facing roles is preferred
• Prior experience or interest in the logistics field is a plus
• Strong mathematical skills and highly proficient in Excel
• Great attention to detail
• Excellent communication and problem-solving skills
• Ability to multi-task in a fast-paced environment
• Strong interpersonal skills
• Team player

Responsibilities:

• Work with sales manager(s) on order forecasting based on past consumption
• Inventory management
• Manage all aspects of the sales process with new and existing customers and suppliers while providing exceptional customer service both internally and externally
• Provide timely and accurate information with respect to order placement, coordination of production and shipping dates, and reporting
• Collaborate internally with logistics, operations, and accounting teams
• Review profitability per transaction and approve in a timely manner (monthly closing)
• Review and process claims, and follow up until completion
• Provide backup for coworkers when out of office

Compensation & Benefits Summary:

• Annual Salary (commensurate with experience)+ bonus potential
• Medical, Dental, and Vision benefits are available
• 401(k) plan + employer match of up to 3%
• Paid time off and paid holidays
• Gym membership reimbursement, professional development opportunities, and other benefits are available
• Short-term & long-term disability, and life insurance

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• This position will travel occasionally