Account Executive

Connectivity Point; Salem, Northern (NH, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Connectivity Point in New Hampshire is seeking a dynamic Account Executive to drive new business and manage client relationships in telecommunications, audiovisual, and security solutions.

You will own the sales cycle, present proposals, and coordinate with operations to deliver projects while hitting quotas in a competitive B2B market.

Ideal candidates have 2+ years of sales experience, strong communication skills, and a proven track record of closing deals.

Qualifications

• Bachelor's degree or higher; 6 months to 1 year related experience or training; or equivalent.
• Minimum of 2 years of sales experience, preferably telecom.
• Proven Account Executive or sales/customer service experience.
• Ability to calculate discounts, commissions, and percentages.
• Knowledge of MS Office; CRM software experience a plus; willing to learn more tools.

Responsibilities

• Create detailed business plans to attain goals and quotas.
• Manage the full sales cycle from finding a client to closing a deal.
• Identify new opportunities through networking and develop long-term partnerships.
• Present products to prospective clients with clear proposals.
• Provide after-sales support to reinforce customer satisfaction and retention.
• Keep CRM data accurate and up-to-date; coordinate with Sales Coordinator as needed.
• Schedule approved projects with Operations; communicate timelines and deadlines.
• Maintain project status and keep clients informed of progress.
• Keep in frequent contact with clients to understand needs and upsell.

Skills

Sales experience

Communication skills

Negotiation

CRM experience

Business acumen

Education

Bachelor's degree

Tools

Sage 100 Contractor SQL

Visio

AutoCAD

MS Project

SharePoint

Job description

The Account Executive position is responsible for generating sales for the company. We are looking for a dynamic, high-performing Account Rep with proven experience selling telecommunications, audiovisual, and security products and services in multiple verticals. The Account Executive will be responsible for managing a client book and proactively reaching out to ensure client satisfaction/retention while continuously hunting and closing new business. Some sales may come from existing customers, but it is more important for the Account Executive to pursue new leads and cultivate them into revenue opportunities. The ideal candidate has a history of bringing on new business and hitting sales quotas and loves the challenges that come with B2B prospecting in a highly competitive market.

Job Responsibilities:

• Create detailed business plans to facilitate the attainment of goals and quotas
• Manage the entire sales cycle from finding a client to securing a deal
• Unearth new sales opportunities through networking and turn them into long term partnerships
• Present products to prospective clients
• Provide professional after-sales support to enhance the customers\' dedication
• Maintain accurate information within the CRM database. Constantly updated information about Activities, History, and Opportunities. Interface with a Sales Coordinator as needed to ensure accurate information. Specific measurable information includes: calls made; meetings held; new opportunities identified; quotes presented; quotes approved, and quotes lost.
• Ensure quotes (and all correspondence) are proofed and accurate prior to sending them to the Customer to present a professional proposal.
• Facilitate the scheduling of approved projects with Operations staff. Be sure timelines, deadlines, and other important scheduling information is clearly communicated.
• Keep track of the project\'s status.
• Remain in frequent contact with the clients in your responsibility to understand their needs
• Contribute to new sales and marketing ideas to improve the company\'s image in the community, generate new leads, and increase sales.
• Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company\'s reputation
• Negotiate agreements and keep records of sales and data
• Performs other duties as assigned

Skills/Experience/Training:

• Bachelor\'s degree or greater; six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Minimum of two (2) years of sales experience, preferably in the telecommunications industry.
• Proven experience as an Account Executive, or in other sales/customer service role
• Ability to calculate figures and amounts such as discounts, commissions, and percentages. Ability to apply concepts of basic algebra and geometry.
• Ability to read blueprints accurately.
• A degree of technical aptitude in order to clearly explain products and services to customers.
• Knowledge of market research, sales, and negotiating principles
• Outstanding knowledge of MS Office; knowledge of CRM software (Sage 100 Contractor SQL) is a plus, Ability to learn other software as needed including but not limited to Visio, AutoCAD, MS Project, SharePoint Database software.
• Excellent communication/presentation skills and ability to build relationships
• Organizational and time-management skills
• A business acumen
• Enthusiastic and passionate
• Valid driver\'s license