Account Coordinator - Auto Finance & Client Support

OPENLANE; Oregon; Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401K with company match

Paid time off

Maternity/paternity leave

Disability & life insurance

Tuition reimbursement

Volunteer days

Career growth

Job summary

OPENLANE is seeking an Account Coordinator to join our team in Oregon. You will manage and process accounts, support inbound and outbound communications, and maintain strong client relationships in a fast-paced finance-driven environment.

The ideal candidate has 1–2 years in customer service, finance, or automotive industries, excellent written and verbal communication, and proficiency with Google Workspace.

Qualifications

• 1-2 years of customer service, finance, or automotive industry experience.
• High school diploma or equivalent (Bachelor's degree preferred).
• Excellent written and verbal communication skills.
• Ability to effectively manage accounts and meet internal/external time commitments.

Responsibilities

• Manage and process accounts within PAR's internal queue to meet the company's service level agreements.
• Support inbound inquiries from internal and external customers.
• Initiate outbound calls to customers and recovery vendors.
• Partner across departments to meet customer service levels.
• Collect and provide clear, accurate, and complete information using the right tools and procedures.

Skills

Customer service

Communication

Organizational skills

Tech-savvy

Education

Bachelor's degree preferred

Tools

Google Workspace

Job description

OPENLANE is seeking an Account Coordinator to join our team in Oregon. You will manage and process accounts, support inbound and outbound communications, and maintain strong client relationships in a fast-paced finance-driven environment.

The ideal candidate has 1–2 years in customer service, finance, or automotive industries, excellent written and verbal communication, and proficiency with Google Workspace.