Account Coordinator

Crane Worldwide Logistics; Houston (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Time off

Medical benefits

Tuition reimbursement

Recognition program

Volunteer time

Discounts

Wellness incentives

Bonus potential

Job summary

Crane Worldwide Logistics in Houston, TX seeks an Account Manager to handle client communications, resolve conflicts, and coordinate with the project team to maintain account status.

With a BA in Business Administration, you will manage invoices, AR, and monitor processes, reporting weekly to the Account Manager. Strong communication, detail-orientation, and teamwork are essential.

Qualifications

• BA in Business Administration or four years related experience.
• Professional certification may be required in some areas.

Responsibilities

• Responsible for client communications and conflict resolution.
• Manage invoices and accounts receivable with direction from the account manager.
• Collaborate with the project team to maintain account status.
• Ensure processes are followed and drive process improvement.
• Communicate company offerings to clients.
• Report weekly on account activity and call reports.
• Perform report analysis, trending and corrective actions.
• Other duties as assigned.

Skills

People skills

Detail oriented

Technical competence

Motivated

Initiative

Communication skills

Stress management

Team player

Education

BA in Business Administration

Tools

Excel

Word

PowerPoint

Job description

• Responsible for client communications and conflict resolution. Ensures that client issues are dealt with in an efficient manner, informing the Account Manager of any problems that may arise.
• With direction from the account manager, manage the invoices and account receivables for the account.
• Works closely with the project team in order to maintain a continuous knowledge of the account status at all times.
• Ensures that all processes and procedures are followed and work toward process improvement
• Understanding of company capabilities and service, and gain the ability to effectively communicate all offerings to the client.
• Reports to the Account Manager, providing regular input on all account activity, including status and call reports on a weekly basis.
• Report analysis, trending and corrective actions
• Other duties as assigned

Physical Requirements

• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus
• Job may require extended sitting or standing, use of standard office equipment.
• Job will require punctual attendance and regular presence on-site at the assigned work location

Other Skills & Abilities

• People skills required in order to create, maintain and enhance relationship with client
• Extremely detail oriented
• Technical competence (excel, word, power point etc.)
• Motivated, goal oriented
• High level of initiative and work well in a team environment
• Excellent written and oral communication skills
• Handles stressful situations and deadline pressures well
• Plans and carries out responsibilities with minimal direction

Education and Experience

• BA in Business Administration or four years related experience

Certifications and Licenses

• Professional certification may be required in some areas

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
• Potential to earn a quarterly bonus

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

We are preparing to comply with the Biden Administration's mandate on COVID-19 vaccination. Please be advised that employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where you are eligible for a legal accommodation.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Qualifications

Education

Required

High School or better.

Preferred

Bachelors or better in Business Administration or related field.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.