Account Associate - State Farm Agent Team Member

Jason Putnam - State Farm Agent; Victoria (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Jason Putnam - State Farm Agent is seeking an Account Associate to support daily operations, nurture customer relationships, and connect client needs with agency services.

You will grow the agency by proactive outreach, processing policy changes, claims, and collaborating with underwriters, while maintaining a friendly, energetic office vibe.

If you’re outgoing, reliable, and geared toward growth, join a team that values integrity, training, and a path to advancement.

Qualifications

• Strong organizational skills and attention to detail are required.
• Excellent customer service and communication skills are essential.
• Previous experience in insurance or related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Insurance experience

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2026 and I’m excited to build something special as we grow. Right now, our team includes one team member plus myself, and I’m looking to add motivated people who want to be part of an agency that’s building momentum from day one. Before opening my office, I worked for a State Farm agent for four years, and prior to that I built my career in logistics sales — so I’m no stranger to working hard, setting goals, and earning results.

I attended the University of Michigan, and outside of the office you’ll usually find me golfing, playing pickleball, or catching a game — I’m a big sports fan and I love staying active. That same energy carries into our office culture too. We keep things fun, upbeat, and positive, with open and honest communication and a true team mindset.

For our team, we offer 20 days of PTO, work-life balance, and licensing reimbursement. I’m looking for someone outgoing, driven, and full of integrity — someone who brings a great attitude, wants to grow, and enjoys working in an energetic environment. Sales experience is a plus, but the right personality and work ethic matter most.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Jason Putnam - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.