Account Associate - State Farm Agent Team Member

James Bolte - State Farm Agent; Overland Park (KS); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

License reimbursement

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Competitive salary

Job summary

James Bolte - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and the agency departments.

You will proactively market relevant products and services, contribute to team growth, and help balance work-life with a collaborative, supportive environment designed for reliable, trustworthy professionals.

Qualifications

• Experience in insurance or related field preferred.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication skills

Sales-minded

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2019 after spending more than five years as a State Farm team member, giving me firsthand experience and a strong foundation in the insurance industry. Today, I lead a close-knit team of three, including two in-office team members and one remote team member. Outside of work, I'm the proud parent of three young children, so I understand the importance of balancing career, family, and long-term goals.

We offer health benefits, licensing reimbursement, opportunities for professional development and career growth, and a strong commitment to work-life balance. We believe in supporting our team both personally and professionally while creating an environment where everyone can succeed.

Our culture is laid-back, collaborative, and supportive, with clear systems and processes that help our team succeed. At the same time, we have high expectations for effort, accountability, and customer outreach. I'm looking for someone who is reliable, trustworthy, motivated, and ready to make an impact in a growing agency where every team member plays an important role.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for James Bolte - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.