Account Associate - State Farm Agent Team Member

Jeff Sallee - State Farm Agent; Overland Park (KS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jeff Sallee - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will cultivate meaningful customer relations, act as a liaison between client needs and agency departments, and proactively market relevant products and services to grow the office.

Ideal candidates show strong organizational skills, excellent customer service, and a practical understanding of the insurance industry.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our agency

I opened my agency in 2018 and currently lead a close-knit team of four. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience with the business and a clear vision for the type of agency I wanted to build. Outside of work, I’m a proud parent of three kids, ages 14, 11, and 8, and my background as a college athlete has shaped the competitive, team-oriented mindset I bring to the office.

Our agency offers health benefits, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the opportunity to build successful careers without sacrificing the things that matter outside of work.

I’m especially proud of the culture we’ve created. When I became an agent, I promised myself I would always err on the side of being human over simply running a business. We have high expectations and hold one another accountable, but we don’t believe in micromanaging. Our team steps in to help each other, takes ownership of their responsibilities, and always strives to put the customer first.

I’m looking for someone who is hungry, competitive, coachable, and wants more for themselves professionally. If you’re motivated by growth, comfortable being held accountable, and want the freedom to perform without someone constantly looking over your shoulder, you’ll fit in well with our team.

Role description

As an Account Associate for Jeff Sallee - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.