Account Associate - State Farm Agent Team Member

Jason Bryant - State Farm Agent; Conyers (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jason Bryant - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will grow the office through meaningful relationships, handle policy changes, claims, and work with underwriters to issue policies.

Our team values dependability, coachability, and a positive attitude, with a focus on work-life balance and professional development.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2020 and currently lead a team of four. Before becoming a State Farm agent, I worked in the insurance industry as a Sales Leader, where I developed a passion for coaching others and building successful teams. I'm a graduate of Florida A&M University, have been married for 17 years, and have two sons. Outside of work, I enjoy traveling, attending sporting events, and spending time with my family.

Giving back to the community is important to me. I'm actively involved with Rotary, several Chambers of Commerce, and serve on multiple local boards. Building relationships and making a positive impact in our community are core values of our agency.

Our agency offers health benefits, life insurance, a 401(k), PTO, and a strong commitment to work-life balance. We believe in supporting our team members both personally and professionally.

Our culture is positive, encouraging, and fun. We believe in lifting each other up, celebrating wins, and leaving negativity at the door. I'm looking for someone who is dependable, coachable, easy to work with, and brings a great attitude every day. If you're looking for a supportive team where positivity and growth are priorities, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Jason Bryant - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.