Account Associate - State Farm Agent Team Member

Cameron Barnes - State Farm Agent; Royal Oak (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Cameron Barnes - State Farm Agent in Royal Oak, MI is seeking an Account Associate to support daily operations and grow the agency through proactive customer relations. You will build trust with customers, help identify needs, and contribute to local community outreach.

You will update customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance. A friendly, sales-minded approach and strong organizational skills are valued.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2023 and currently lead a team of six. Before becoming an agent, I worked as a team member, which gave me valuable experience and a strong understanding of what it takes to build a successful agency and support customers effectively.

I’m a graduate of Western Michigan University and am proud to balance a rewarding career with family life. Building strong relationships and creating opportunities for others to succeed are important values both personally and professionally. Our agency is actively involved in the community and believes in giving back and supporting the people and organizations around us.

We offer PTO, paid holidays, a 401(k), health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating an environment where team members can grow professionally while enjoying a rewarding career.

We are competitive, goal-oriented, and hold each other accountable while supporting one another along the way. We celebrate wins, learn from challenges, and continuously push ourselves to improve. I’m looking for someone with a winner’s attitude who is hardworking, motivated, competitive, and coachable. If you thrive in a fast-paced environment and enjoy being part of a team that is focused on growth and success, this could be a great fit for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Cameron Barnes - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.