Account Associate - State Farm Agent Team Member

Shane Huber - State Farm Agent; Rochelle (IL); In loco; USD 32.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Descrizione del lavoro

Shane Huber - State Farm Agent in Rochelle, IL is looking for an Account Associate to support daily operations and deliver strong customer service. You will grow the agency by building relationships, processing policy changes, handling claims, and coordinating with underwriters to ensure timely issuances.

This role rewards initiative, teamwork, and a commitment to helping local families protect what matters most while pursuing growth opportunities.

Competenze

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Mansioni

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Conoscenze

Organizational skills

Detail oriented

Customer service

Communication

Insurance experience

Descrizione del lavoro

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Since opening the agency in 2010, we've built a team-oriented environment focused on helping customers protect what matters most while creating opportunities for professional growth and success. Before becoming a State Farm agent, I spent more than 20 years as a Retail Store Manager, where I learned the importance of leadership, customer service, accountability, and developing strong teams.

Family is a big part of my life. I have two sons and enjoy spending time with them whenever I can. Outside of work, you'll often find me golfing, traveling, enjoying the outdoors, or participating in activities with the local Tri-County Snowmobile Club.

Giving back to the community is also important to me. Our agency proudly supports local charity events and community initiatives, and we believe in making a positive impact both inside and outside the office.

Our culture is productive, collaborative, and built on teamwork. We work together to achieve goals, support one another, and create an environment where everyone has the opportunity to grow and succeed. We're looking for individuals who are motivated, goal-oriented, and eager to contribute to the team's success. The people who thrive here are self-starters who take initiative, bring a positive attitude, and enjoy working as part of a team.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Shane Huber - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.