Account Associate - State Farm Agent Team Member

Brandon Tate - State Farm Agent; Germantown (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Licensing paid by agency

Performance-based bonus

Competitive salary

Flexible schedule

Paid time off

Training & development

Job summary

Brandon Tate - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will grow the agency through meaningful customer relations and coordinate between customer needs and internal departments, with a focus on proactive marketing of relevant products and services.

The role emphasizes a sociable, sales-minded professional who can contribute to community initiatives and deliver excellent service while advancing within a collaborative team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2025 and currently lead a growing team of three. Before becoming an agent, I worked as a State Farm team member and previously owned and operated a landscaping company. My background in both business ownership and insurance has given me a strong appreciation for hard work, customer service, and creating opportunities for people to succeed.

Giving back to the community is important to me, and our agency is committed to staying involved and supporting local organizations and initiatives whenever possible.

Our agency offers unlimited PTO, a life insurance benefit, licensing costs paid up front, and a strong commitment to work-life balance. I believe that when people feel supported and trusted, they can do their best work and enjoy building a rewarding career.

Our culture is laid-back, positive, and team-oriented. While we work hard and hold ourselves accountable, we also believe in being flexible and understanding when life happens. I'm looking for someone who brings a positive attitude, strong integrity, and a willingness to learn and grow. If you're looking for a workplace where you can grow professionally while enjoying what you do, we'd love to meet you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Brandon Tate - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.