Account Associate - State Farm Agent Team Member

Mark Brandon - State Farm Agent; Las Vegas (NV); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Mark Brandon - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will strengthen customer relationships, process policy changes, and assist with claims while coordinating with underwriters to ensure timely issuance.

Join a small, dedicated team that values learning, growth, and work-life balance. This role emphasizes proactive communication, accurate data handling, and helping clients protect what matters most through our agency's

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Organizational skills

Communication skills

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 1996 and currently lead a close-knit team of three. I'm a graduate of the University of Toledo and had the opportunity to play professional football before building my career in insurance. Throughout my agency career, I've also earned recognition as a Chairman's Circle qualifying agent.

Our agency offers health benefits, paid holidays, vacation and sick time, licensing reimbursement, and a strong commitment to work‑life balance. With established systems and processes already in place, we give our team the tools and support they need to learn, perform, and grow.

I view this as more than just a job—it can be a life‑changing career opportunity for the right person. I'm looking for someone who is a hustler, eager to learn, and motivated to grow personally and professionally. If you're ready to follow a proven system, challenge yourself, and discover what you're capable of, we'd love to meet you.

Role Description

As anAccount Associate for Mark Brandon - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.