Account Associate - State Farm Agent Team Member

Brandon Kim - State Farm Agent; Mililani Town (HI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Health insurance

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Brandon Kim - State Farm Agent in Mililani, Hawaii is seeking an Account Associate to support daily operations and drive customer success. You will grow the agency through meaningful customer relations and acting as a liaison between customers and agency departments, promoting relevant products and services.

As an attentive, sociable, and sales-minded professional, you will manage accounts, handle policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance,

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer relations

Sales-minded

Policy administration

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY:

I opened my agency in 2020 and currently lead a team of 11. Before becoming an agent with State Farm, I worked as a team member for my mother, who is also a State Farm agent. Growing up around the business gave me a strong appreciation for customer service, community involvement, and what it takes to build a successful agency.

I am a graduate of University of Hawaiʻi and have spent my life in the same community I now serve. Being a local resident with deep roots in the area allows me to stay connected to the people and organizations that make our community special. Community involvement is a major part of our agency culture. We participate in and support a variety of local events throughout the year and believe strongly in giving back to the community that supports us.

Our agency offers PTO, paid holidays, health benefits, a Simple IRA, and licensing costs paid up front. We are committed to helping team members succeed while providing the support and resources needed to build a rewarding career.

Our office is a high-performing, team-oriented environment where people motivate and challenge each other to grow. I am looking for someone who is driven, hungry, and willing to take action. The ideal candidate isn’t afraid to pick up the phone, create opportunities, and take ownership of their success. If you’re motivated, competitive, and looking to be part of a team that pushes each other to be their best, this could be a great fit for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Brandon Kim - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.