Account Associate - State Farm Agent Team Member

Jayden Sherrard - State Farm Agent; East Grand Forks (MN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jayden Sherrard - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer interactions. You'll help clients with policy needs and act as a liaison between customers and agency departments in East Grand Forks, Minnesota.

As part of a growing team, you’ll manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely issuance. The agency emphasizes development, a flexible schedule, and a supportive culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Organization

Communication

Insurance basics

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2026 and currently lead a growing team of three. Before becoming an agent with State Farm, I managed an optical eye care store, where I developed a passion for customer service, leadership, and helping people through important decisions.

I graduated from University of North Dakota and enjoy spending time with my significant other and our dog. Outside of work, you’ll usually find me on the golf course or enjoying just about anything sports-related.

As a brand-new agency, I’m excited to become involved in the community and build strong local relationships in the years ahead. Giving back and supporting the community will be an important part of our agency’s future.

Our agency offers PTO, paid holidays, health benefits, licensing costs paid up front, and a strong focus on work-life balance. We believe in supporting our team members both professionally and personally as they build successful careers.

Our culture is built around relationships, support, and growth. We strive to be part of every customer’s journey and help them through each stage of life, and I bring that same commitment to my team. I’m looking for someone who is coachable, motivated, and willing to put their best foot forward every day. If you’re looking for an opportunity to grow with a new agency that values teamwork, development, and meaningful relationships, this could be a great fit for you.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Jayden Sherrard - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.