Account Associate - State Farm Agent Team Member

Heather Woodson - State Farm Agent; Anderson (SC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Heather Woodson - State Farm Agent in Anderson, South Carolina is looking for an Account Associate to manage customer accounts and provide excellent service. You will assist customers with policy changes, process claims, and coordinate with underwriters.

The ideal candidate has strong organizational and communication skills, and prior experience in insurance is preferred. Join our energetic and supportive team, committed to helping you grow your career and better the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

Our agency opened in 2018 and is home to a motivated, five-person team that thrives in a fast‑paced, family‑friendly environment. Before becoming an agent, I worked as a State Farm team member beginning in 2005 and previously as a corporate flight attendant – both roles that strengthened my attention to detail, professionalism, and service mindset.

I’m married and have a black lab, Burt Reynolds, who keeps things fun outside of work. Our office is deeply involved in the community and supports a variety of charitable efforts throughout the year. Giving back is an important part of who we are.

Team members enjoy great perks, including paid time off, birthdays and holidays off, a stipend for health insurance, and licensing reimbursement. We also offer on‑the‑job training, frequent bonuses, and regular team lunches to keep morale high and celebrate success.

Our office culture is energetic, professional, and built on teamwork. We’re a close‑knit group that values a polished, confident appearance and a positive attitude. The ideal team member is personable, hardworking, and thrives in a busy environment where everyone supports one another. If you take pride in how you show up — both in your work and in your presentation — you’ll feel right at home here.

Role Description:

As Account Associate - State Farm Agent Team Member for Heather Woodson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.