Account Associate - State Farm Agent Team Member

Diane Berg - State Farm Agent; Evansville (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

Diane Berg - State Farm Agent in Evansville, Wisconsin, is seeking an Account Associate - State Farm Agent Team Member. In this role, you will manage customer accounts, assist with policy inquiries, and process insurance claims, driving the success of our agency.

We're looking for go-getters who are coachable, hardworking, and team-oriented. If you want to grow alongside a supportive team and believe in a people-first approach, we want to hear from you.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in November 2025 and currently lead a growing team of four. Before becoming an agent, I spent seven years as a State Farm team member, along with time as a kindergarten teacher — a background that shaped my people‑first leadership style and strong focus on coaching, patience, and development. I’m a proud alum of the University of Wisconsin Whitewater, a parent of two, and our office wouldn’t be complete without our dog, Charlie, who’s very much part of the team.

Our office culture is close‑knit, positive, and energetic — truly a work hard/play hard environment. We support one another, celebrate wins together, and believe success is best achieved as a team.

We offer a Simple IRA, license reimbursement, strong work‑life balance, free drinks, team lunches, and regular team outings.

We’re looking for go‑getters who are coachable, hardworking, and team‑oriented — people who bring good energy, take pride in their work, and want to grow alongside a supportive, motivated group. If you’re looking for a place where effort is recognized and culture genuinely matters, you’ll feel right at home here.

Role Description

As Account Associate - State Farm Agent Team Member for Diane Berg - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.