Account Associate - State Farm Agent Team Member

Trent Ehrlich - State Farm Agent; Boulder (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Salary Plus Commission

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Job summary

Trent Ehrlich - State Farm Agent in Boulder, Colorado, is seeking an Account Associate to support daily business operations. This position involves managing customer accounts and acting as a liaison between customer needs and agency departments.

You will assist with policy changes, process insurance claims, and help improve customer lives through relevant product marketing. We're looking for someone motivated, detail-oriented, and eager to grow their career.

The agency offers a competitive salary plus commission, health benefits, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Flexible schedule

ABOUT OUR AGENCY

I’m a Western Kentucky University graduate and have been a State Farm agent for 12 years. I’ve built an agency focused on initiative, problem-solving, and creating opportunities for people who are driven to succeed.

For our team, we offer a strong compensation structure with salary plus commission, a 401(k), health benefits, and unlimited PTO. We also provide a high level of flexibility, including the opportunity to transition to a 4-day work week once training is completed.

We believe in recognizing success and celebrating wins, whether that’s through monthly team lunches, outings like Topgolf, or other team events.

Our office culture is flexible, rewarding, and growth-focused. We’re looking for someone who is internally driven, takes initiative, and thrives on solving problems - someone who wants to succeed, contribute, and be part of a team that works hard and celebrates together.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Trent Ehrlich - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.