Account Associate - State Farm Agent Team Member

Shaun Reeves - State Farm Agent; Overland Park (KS); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Salary + Commission

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Shaun Reeves - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency through client relations, and act as a liaison between customer needs and agency departments. You will proactively market relevant insurance products and services to improve customers' lives.

Join a small, team-driven office that values teamwork, support, and a positive atmosphere, with opportunities for advancement and a flexible schedule.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Sales-minded

Job description

Benefits

• Salary Plus Commission
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency has proudly served the community for over 12 years, backed by more than 23 years of experience with State Farm. We’re a tight-knit team of four, plus myself, and we’ve built a culture rooted in teamwork, positivity, and genuine care for both our customers and each other.

We believe in working hard and celebrating often. We recognize birthdays, anniversaries, and holidays, and we love to mix in team-building events — this year, we spent opening day at the Kansas City Royals game! The office is stocked with beverages, snacks, and a full coffee bar to keep everyone energized throughout the day. We also offer PTO, opportunity for advancement within the agency, health insurance and fun incentive promotions throughout the year to reward great performance.

Our office culture is truly one of connection and collaboration. Everyone steps up to help when needed, and we make sure to balance focus with fun. My puppy comes to the office nearly every day, adding to our warm and friendly atmosphere. We take pride in doing what’s best for our customers while creating a workplace that’s enjoyable, supportive, and full of laughter.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Shaun Reeves - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.