Account Associate: Growth, Service & Claims

Felixnet Prophete - State Farm Agent; Fayetteville (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Felixnet Prophete - State Farm Agent seeks an Account Associate to support daily operations and nurture customer relationships. You will act as a liaison between customers and agency departments, helping grow our office through proactive service and product recommendations.

You will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, while enjoying a collaborative, high-performing team culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.
• Bilingual French or Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Bilingual (French or Spanish)

Job description

Felixnet Prophete - State Farm Agent seeks an Account Associate to support daily operations and nurture customer relationships. You will act as a liaison between customers and agency departments, helping grow our office through proactive service and product recommendations.

You will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, while enjoying a collaborative, high-performing team culture.