Account Associate - Insurance & Client Growth

State Farm; Alexandria (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm is seeking an Account Associate to support daily agency operations and drive customer success. You will grow the agency by serving as a liaison between customer needs and agency departments, marketing relevant products, and delivering exceptional service.

As a sociable, sales-minded professional, you will manage accounts, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance. This role emphasizes customer care and operational accuracy.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Sales mindset

Job description

State Farm is seeking an Account Associate to support daily agency operations and drive customer success. You will grow the agency by serving as a liaison between customer needs and agency departments, marketing relevant products, and delivering exceptional service.

As a sociable, sales-minded professional, you will manage accounts, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance. This role emphasizes customer care and operational accuracy.