Account Associate | Proactive Client & Policy Support

Ben Gialanella - State Farm Agent; Zelienople (Butler County); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Ben Gialanella - State Farm Agent is seeking an Account Associate to support daily business operations and build strong customer relationships. You will act as a liaison between customer needs and agency departments, proactively marketing relevant products and services within a dynamic agency environment.

You will help grow the agency, improve customer lives, and contribute to community impact while maintaining proactive service and high-quality support for clients.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Job description

Ben Gialanella - State Farm Agent is seeking an Account Associate to support daily business operations and build strong customer relationships. You will act as a liaison between customer needs and agency departments, proactively marketing relevant products and services within a dynamic agency environment.

You will help grow the agency, improve customer lives, and contribute to community impact while maintaining proactive service and high-quality support for clients.