Account Associate - Growth, Service & Claims (Insurance)

Grantgravois; Slidell (LA); On-site; USD 37,000 - 58,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Grant Gravois - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer relations. You will help grow the office by acting as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

You will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, playing a key role in customer satisfaction and office growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Job description

Grant Gravois - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer relations. You will help grow the office by acting as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

You will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, playing a key role in customer satisfaction and office growth.