Account Associate – Insurance & Customer Success

Ej Silvers - State Farm Agent; Renton (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Ej Silvers - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and agency departments. The role involves proactive marketing of relevant products and services.

The position emphasizes strong organization, customer service, and insurance knowledge to assist with policy changes, claims, and underwriting coordination.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Ej Silvers - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and agency departments. The role involves proactive marketing of relevant products and services.

The position emphasizes strong organization, customer service, and insurance knowledge to assist with policy changes, claims, and underwriting coordination.