Account Associate: Growth, Flex Schedule & Development

State-Farm-319b4913; Dacula (GA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Life insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Natacha Jocelyn - State Farm Agent is seeking an Account Associate to support daily operations and help customers receive tailored coverage. You will act as a liaison between clients and agency teams while growing the client base through proactive service and relationship building.

The role emphasizes strong communication, organized record-keeping, and a commitment to customer satisfaction within a collaborative team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Bilingual Spanish

Job description

Natacha Jocelyn - State Farm Agent is seeking an Account Associate to support daily operations and help customers receive tailored coverage. You will act as a liaison between clients and agency teams while growing the client base through proactive service and relationship building.

The role emphasizes strong communication, organized record-keeping, and a commitment to customer satisfaction within a collaborative team.