Account Associate: Growth, Service & Claims Support

Agent Lee Hudson; Virginia Beach (VA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Lee Hudson - State Farm Agent is seeking an Account Associate to support daily operations and grow our customer base while strengthening client relationships within the agency. You will serve as a liaison among customers and agency departments to deliver personalized service.

In this role, you will proactively market relevant products, assist with policy changes, and help customers navigate claims. You will be part of a friendly, high‑performing team committed to doing the right thing and

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Lee Hudson - State Farm Agent is seeking an Account Associate to support daily operations and grow our customer base while strengthening client relationships within the agency. You will serve as a liaison among customers and agency departments to deliver personalized service.

In this role, you will proactively market relevant products, assist with policy changes, and help customers navigate claims. You will be part of a friendly, high‑performing team committed to doing the right thing and